Privacy Policy

This privacy policy defines how CREOTRAVEL S.R.L. uses and protects any given information when you use this website.

CREOTRAVEL S.R.L. is committed to guarantee the protection of your privacy. If we happen to request certain information by which you can be identified when using this website, you can be certain that it will only be used under agreement with this privacy declaration.

CREOTRAVEL S.R.L. may modify this policy periodically by updating this page. You should revise this page occasionally to ensure that you are satisfied with such changes. This policy is effective from January, 1st, 2011.

What data do we gather?

We might gather the following information:

  • Full name and e-mail address
  • Telephone numbers (optional)
  • Any other relevant information to custom-made travel services, such as flight details, travel dates, nationality ID data and party ages,
  • Credit card and checking details, if you pay off line. If you pay online, you will record your data on  our bank's secure site and we will never have access to those details

What we do with the information we collect

We need this information to understand your requirements, confirm your reservations and offer personalized travel planning services, but above all for the following reasons:

  • To provide you availability results after contacting the providers.
  • To send your travel documents after booking a service or tour program
  • We may also need the information to improve our products and services.


Our compromise is to ensure that your information is protected. In order to avoid illegal access or leak, we have put in place the appropriate physical, electronic and supervisory measures to protect and secure the information we gather online.

Use of cookies

A cookie is a small file that requires your consent to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. The web application can adapt its operations to your needs, your likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify the pages that are being used. This helps us to analyze data about the webpage traffic and improves our website in order to tailor our customer needs. We only use this information for statistical analysis purposes and the data is removed from the system.

Generally, cookies help us to enhance our website by facilitate us to monitor the pages you find functional and which are not. There is no way that a cookie let us access your PC or any information other than the data you choose to share with us.
You can decide to accept or refuse cookies. Most browsers accept cookies automatically, but you can modify your browser settings to decline cookies if you wish although this may prevent you from taking full benefit from the website.

Links to other websites

Our website may include links to other related or interesting websites. However, once you follow those links and leave our site, you should know that we do not have any control over the other websites; thus, we cannot be blamed for the protection and privacy of any information that you may provide while visiting such sites because such sites are not ruled by this privacy statement. You should be cautious and check the privacy statement valid to the each website.